541-592-9045
frontoffice@ivdatacenter.com
Support
IV Data Center agrees to provide and customer agrees to purchase the service requested by customer from the website, in email or in writing. Customer may add services via any of the methods and agrees to pay in advance for them whether they be one time charges or recurring monthly fees.
Blocking, Throttling, Prioritization - IVDC does not block nor prioritize end-user internet access to lawful content, applications, service, or non-harmful devices. We do not block or rate-control any specific protocols or favor certain applications or classes of applications. We only throttle all access to and from a specific customer when that customer’s monthly payment is overdue. IVDC does not participate in any practice that prioritizes traffic that directly or indirectly favors some traffic over other traffic to benefit any affiliate.
When we see traffic congestion in an area, we work to grow or change our system to accommodate that growth. (We are always growing and improving).
While we don’t sell your data to marketers or others, we recommend you encrypt everything you can and thereby take security into your own hands. This means you don’t need to trust us, or anyone else besides the intended recipient of your communication, whether by email, web or anything else. You should encrypt stuff. encryption is good. Yay encryption!
IVDC provides fixed wireless broadband internet service to businesses, government entities, and individuals. Which means we put up an antenna on a building or other structure as practical and aim it at one of our many repeater sites in the valley. We do our best to provide the speed the customer is paying for (within +/-10%) to the router. Latency should be less than 100ms, often much less. For a list of the speed packages we provide and the monthly prices, please see our “Internet” page.
There are no data limits, so there are no overage fees. There are no administration, or other miscellaneous fees. There are no contracts, so there is no early termination fee. Please read your Terms of Service paperwork that comes with your install.